FAQ
HurtSkurt® is a wearable hot and cold therapy sleeve that replaces leaky, hard-to-hold ice packs for injury. Our stretch-to-fit design delivers hands-free cold therapy, heat therapy, and compression for knee pain, ankle sprains, plantar fasciitis, shoulder surgery recovery, and everyday aches. This FAQ covers how to use your HurtSkurt® for injury recovery, chronic pain relief, and post-surgery hot/cold therapy.
HurtSkurt FAQ
General Questions
What is HurtSkurt® and how is it different from a regular ice pack for injury?
HurtSkurt® is a wearable hot/cold compression sleeve that replaces traditional ice packs for injury, giving you hands-free relief for joint pain, muscle strains, sprains, and post-surgery recovery.
HurtSkurt® is an innovative compression sleeve that provides support and relief for sore muscles and joints. Designed for athletes, active individuals, and anyone recovering from injury, HurtSkurt® combines compression therapy with hot and cold applications for maximum recovery benefits.
How does HurtSkurt® hot and cold therapy work?
HurtSkurt® combines cold therapy, heat therapy, and light compression in one sleeve to help reduce swelling, inflammation, and pain during injury recovery.
HurtSkurt® uses compression technology to support muscles and joints while also allowing for hot or cold therapy. The sleeve can be placed in the freezer for cooling relief or microwaved for soothing heat, helping reduce swelling, inflammation, and discomfort.
Which HurtSkurt® size should I get for my knee, ankle, shoulder, or plantar fasciitis?
For ankle sprains, foot pain, and plantar fasciitis, most people choose a Small sleeve. For knee pain, ACL or meniscus recovery, and calf strains, a Medium works best. For hamstring, quad, and shoulder surgery recovery, most customers prefer a Large or XL depending on thigh and upper-arm size. If you’re unsure, check our detailed Size Guide for body-part specific recommendations.
Who should use HurtSkurt?
HurtSkurt® is ideal for:
- Individuals suffering from chronic pain
- Athletes looking for recovery support
- Individuals with muscle or joint pain
- People recovering from minor injuries
- Anyone who wants portable, effective pain relief
Can I use HurtSkurt® as an ice pack for knee pain or ACL surgery recovery?
Yes. Many customers use HurtSkurt® as a knee ice pack for ACL surgery recovery, meniscus tears, and general knee pain relief. The Medium or Large sleeve provides 360° cold compression around the joint, staying in place better than a loose ice bag during post-surgery recovery or after workouts.
Is HurtSkurt® good for ankle sprains and swelling?
HurtSkurt® works like a cold compression ankle wrap that you can walk in. For ankle sprain recovery, a Small sleeve delivers cold therapy and light compression to help reduce swelling and pain after a twist, roll, or sports injury.
Can HurtSkurt® help with plantar fasciitis and heel pain?
Yes. Many people use HurtSkurt® as a plantar fasciitis ice pack to calm morning heel pain and inflammation. Slide the Small sleeve over your foot or heel for cold therapy after standing, walking, or running to help relieve plantar fasciitis flare-ups.
Usage & Care
How do I heat or cool my HurtSkurt?
- For cold therapy: Place the HurtSkurt in the freezer for at least 4 hours before use. Times will vary on the temperature of your freezer and the size of the HurtSkurt you are freezing.
- For heat therapy: Microwave in 10-15 second increments until the desired temperature is reached. (Do not overheat!)
For a full step-by-step guide, check out our blog: “How to Use HurtSkurt® the Right Way – Your Ultimate Guide to Hot and Cold Therapy.”
Can I wash my HurtSkurt?
Yes! Simply remove the gel packs from the HurtSkurt and machine wash warm and hang dry with your other performance based clothing.
How long does the hot/cold effect last?
HurtSkurt has been clinically proven to maintain a therapeutic temperature for more than 60 minutes and stay warm for about 20-30 minutes, depending on room temperature and use.
Orders & Shipping
Where can I buy HurtSkurt?
You can purchase HurtSkurt® directly from our website on the Shop All hot & cold therapy sleeves page, on Amazon, or through authorized retailers.
How long does shipping take?
Standard shipping usually takes 2-5 business days, but expedited options are available at checkout. Our warehouse is located in New Hampshire, so the closer you are to the Northeast, the quicker you will receive your standard shipping package. Our expedited shipping is 2-day.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you’re not happy with your HurtSkurt, contact us for a full refund, minus shipping costs.
Return to:
HurtSkurt Returns
147 Winchester St
Keene, NH 03431
Contact & Support
How can I contact customer service?
You can reach us at sales@thehurtskurt.com or call (603) 352-7217. We’re happy to help with any questions or concerns!
Do you offer bulk or team discounts?
Yes! If you’re interested in bulk orders for teams, gyms, or clinics, please reach out to us for special pricing.